User Terms of Service

We may revise and update these Terms of Use at our discretion. All changes will take effect immediately upon our posting and will apply to all thereafter access to and use of this website.

Your continued use of this website after the revised Terms of Use is published constitutes your acceptance and agreement to these changes. You should check this page periodically for any changes, as they are binding on you.

User's commitment to compliance

You agree and promise not to use this service for any illegal purpose or in any way, and to comply with the relevant laws and regulations of the Republic of China and all international practices for using the Internet. If you are a user located outside the Republic of China, you agree to comply with the laws of your country or region.

Users agree and promise not to use this service to infringe upon the rights of others or engage in illegal activities, including but not limited to the following:

1. Upload, post, publish, or transmit any defamatory, insulting, threatening, offensive, indecent, obscene, false, public order or good morals or other illegal text, images or files of any kind on this service.
2. Infringement of others' reputation, privacy, trade secrets, trademark rights, copyrights, patent rights, other intellectual property rights and other rights.
3. Violation of confidentiality obligations under law or contract.
4. Using another person's name to use this service, or having another person use your name to use this service.
5. Uploading, transmitting, or distributing any code containing computer viruses or that interrupts, damages, or restricts the functionality of computer hardware and software.
6. Engaging in illegal transactions or posting false or misleading information that incites crime.
7. Sending spam, phishing emails, troll emails, and other illegal messages such as pornography or gambling.
8. Harm minors in any way.
9. Falsifying the source of the message or interfering with the identification of the source of transmission in any way.
10. Interfering with or interrupting this service, the server, or the network connected to this service, or failing to comply with the requirements, procedures, policies, or rules related to connections to this service.
11. Tracking others or otherwise interfering with others, or collecting or storing others' personal information.
12. Other behaviors that Mrs. Lan considers inappropriate.

If a user violates the above regulations, Mrs. Lan's Good Life has the right to suspend or terminate the user's account at any time and refuse the user from using this service.

Content ownership and intellectual property rights

All content and materials on this platform, including but not limited to text, audio, images, videos, charts, software, web design, website architecture, and website layout, are protected by intellectual property rights laws and are legally owned by Mrs. Lan's Good Life or other rights holders (such as collaborating lecturers), including but not limited to copyright, trademark rights, and patent rights.

Without the consent of Mrs. Lan's Good Life or the prior written consent of other rights holders, users may not, in any form including but not limited to, download, modify, reproduce, record, videotape, disseminate, distribute, use, publicly dictate, publicly broadcast, publicly publish, publicly screen, publicly perform, publicly transmit, publicly display, distribute, sell, sublicense, or transfer all or part of Mrs. Lan's Good Life and any related courses or lecture notes on Mrs. Lan's Good Life;

Users are also prohibited from reverse engineering, decompiling, disassembling, reassembling, decompiling or copying any function or program, or attempting to obtain the source code or content.

If a user violates the above regulations, Mrs. Lan's Good Life reserves the right to suspend or terminate the user's account at any time and refuse the user access to this service. The user shall also bear all tortious acts, compensation and legal liabilities arising therefrom (including but not limited to attorney fees and lost profits).

Refund Terms

🔸 Regarding Online Courses and Digital Content: Online courses fall under the category of "digital content not provided in tangible media or online services that are completed upon delivery." According to Article 19 of the Consumer Protection Act, this is a reasonable exception to the 7-day cancellation right, meaning the 7-day unconditional return policy does not apply. 🔸 However, we offer a more flexible guarantee: If you have not started watching the online course content and have not participated in any physical courses within 5 days of purchase, you can apply for a refund. If you have not started watching the online course content and have not participated in any physical courses within 6-10 days of purchase, you can apply for a 50% refund of the course fee. Under these conditions, you can submit your application through the official LINE account, and customer service will guide you through the necessary procedures. Refund applications will not be accepted after the 11th day of purchase. ※ The course system's backend record will be used as the basis for confirmation; clicking on the unit is considered as viewing.

Disclaimer

Users are responsible for their words and actions when using this service and should independently judge the authenticity of information and statements provided by other users.

This service may contain links to third-party websites. Since we have no control over the content and resources of third-party websites, you should read and understand the terms of service and privacy policy of any website before accessing or using it, and carefully judge its credibility and accuracy.

Mrs. Lan's Good Life will not be liable for any losses incurred by users due to their own negligence, illegal acts or other reasons while using this service.

Any matters not covered in this disclaimer shall be governed by relevant laws and regulations and the platform's rules.

Contact Us

If you discover any violation of these terms, or have any questions about our handling of such cases, please contact us by email: mkt@oneplace.com.tw.

Hsiu Chia Enterprise Co., Ltd., 1F, No. 24, Lane 430, Fuxing North Road, Zhongshan District, Taipei City